Legal notice
1. Seller Information
(1) Company Name
Snowf Co., Ltd.
(2) Representative / Person Responsible for Mail-Order Sales
Toshimasa Sekino
(3) Address
Blanc Espoir Ginza 11F
7-3-7 Ginza, Chuo-ku, Tokyo 104-0061
Japan
(4) Telephone
+81-3-6822-4003
(5) Email / Contact
2. Product Prices and Service Fees
The applicable price for each product or service is displayed on the relevant product or service purchase page.
3. Additional Costs
In addition to the price of the product or service, customers may be responsible for the following costs.
•Consumption tax
•Payment processing fees: As stipulated by the applicable credit card issuer or third-party payment service provider
•Shipping fee: JPY 600
Free Shipping Conditions
Okinawa and Remote Islands
Free shipping is available for orders of JPY 10,000 or more, including tax.
For orders to Okinawa of less than JPY 10,000 including tax, a shipping fee of JPY 1,000 including tax will apply.
All Other Regions
Free shipping is available for orders of JPY 10,000 or more, including tax.
For orders of less than JPY 10,000 including tax, a shipping fee of JPY 600 including tax will apply.
Please note that customers are responsible for internet connection fees and any other telecommunications charges incurred when accessing or using this website. Such charges are determined by the customer’s respective telecommunications or internet service provider.
4. Payment Methods
The following payment methods are accepted:
• Credit Card (Visa / Mastercard / American Express / JCB)
• Shop Pay
• Apple Pay
• Google Pay
• Paidy
• Amazon Pay
5. Timing of Payment
Payment will be due in accordance with the terms and billing schedule established by the customer’s credit card issuer or the applicable third-party payment service provider.
6. Delivery of Products / Provision of Services
Unless a specific delivery date is stated or requested, products will generally be shipped within five (5) business days after confirmation of payment.
This does not apply to out-of-stock products, pre-order products, or products for which different shipping information is specified on the relevant product page.
7. Returns and Cancellations
(1) Returns Due to Customer Preference
Returns are accepted only for unopened products.
Customers are responsible for all return shipping costs.
Please contact us through our inquiry form and return the product to the address designated by the Company within seven (7) days of receiving the product.
(2) Incorrect, Defective, or Abnormal Products
If you receive a product different from the one you ordered, if a quality issue is discovered after opening the product, or if the product is otherwise defective, we will replace it with a conforming product at our expense, including shipping costs.
If replacement with a conforming product is not possible, we will issue a refund after the affected product has been returned to us.
Please contact us through our inquiry form for assistance.
Additional Terms
• If a product or service is defective or otherwise non-conforming, the matter will be handled in accordance with our Terms of Service.
• If any product or service is subject to special sales, purchase, delivery, or service conditions, such conditions will be displayed on the relevant product or service purchase page.